About the Role
This position is one of the most important in any medical office. You are the first person that patients see when they walk through the doors. You are the first person they speak to when they call. The most important value you provide to our office is being the first impression we give to others.
Duties include, but are not limited to:
Greeting patients upon entry
Taking incoming calls
Scheduling appointments
Managing cancellations
Making outgoing calls
Accepting payments via credit card, check, and cash
Scanning patient documents
Copying patient documents
Providing directions to patients over the phone
Using scripts to communicate information to patients
Requirements
Required education:
None.
Required experience:
None.
Other requirements:
Must possess excellent communication skills and a happy demeanor.
Must be proficient with basic office skills such as using a photocopier, scanner.
Must be proficient with basic computer skills and possess the ability to effectively use the internet.
Must be able to manage patient scheduling, organization of records, documents, and proper data entry.
About the Company
We pride ourselves on excellent patient relationships and a service-oriented approach to medicine. As the leading regenerative medicine clinic in the Atlanta metropolitan area, we are passionate about providing the best care possible for our patients. We strive to create a welcoming environment that patients are excited to visit and with staff they love to see.
To be successful in this role you will need to be approachable, friendly, organized, and have a passion for people. This position is located at our office in Roswell, Georgia.